FREQUENTLY ASKED QUESTIONS

Our standard lead-time is 10 working days but this varies due to order size and complexity. When an order is placed with us we will always respond with a despatch date on our order confirmation.  All orders to the UK mainland are shipped on a next-day delivery service.

Our white hardware is RAL9016 and our black hardware is RAL9005 as standard. However we can powder coat to almost any RAL colour or finish you need.

We don’t have our own installation team, all our products are fitted by Umbra-approved installation companies. Click here to be put in touch with an approved installer.

Carriage is currently £13.25 for Mainland UK orders.

For offshore UK postcodes we charge £35, and for ROI we charge 102euros. 

We have several roof window shading options – click here to view them all.  But our largest is the KuroLok RL Twin System which can cover up to 24sqm.

We are experts in motorised blinds.  All you need to do it tell us what you want to achieve and we can recommend the best options you have.  Most things are possible!

Almost certainly yes.  All you need to do it tell us what control system you have and what you want to achieve – we’ll work out the rest.  Even if you don’t really know what’s possible, just get in touch with us to learn about the options you have.